netVOICE SIP and IAX VoIP Trunking Service

NetVOICE Communications can provide reliable business-class SIP and IAX channels to support your IP PBX or Asterisk server.

Unlike many of our competitors who sport a Canadian flag on their website but route your calls through third-party service providers in the US (with significant latency and jitter), netVOICE runs its own servers collocated in Canada at major telecom suppliers' data centres, connected by fibre and digital trunks to the two largest CLECs in Canada (Bell and Allstream).

Each netVOICE channel can carry one call. If you need to have a maximum of (say) five calls (incoming or outgoing) in progress at the same time, you will need five channels (unmeasured, or a mix of unmeasured and measured).

Unmeasured voice channels provide unlimited (within industry norms) local incoming and outgoing calling (referred to as origination and local termination). Note that with netVOICE channels your local calling area (LCA) includes, in addition to whatever the local calling area is for your rate centre, the LCAs of Victoria, Vancouver, Edmonton, Calgary, Toronto, Ottawa, Montreal, and Quebec City. In other words, calls to the metropolitan areas of these eight major Canadian cities are considered local. Long distance charges are separate and listed at netVOICE LD Rates

Usage charges for local incoming/outgoing calls on measured channels are $0.01/minute for compressed channels (G.729, GSM, or iLBC) and $0.02/minute for uncompressed channels. For long distance calls on measured channels these usage charges are added to our standard long distance charges.

A single account may include both measured and unmeasured channels (but must have at least one unmeasured channels). When a call is handled (either incoming or outgoing) it is assigned to the first available unmeasured channels. Only if all unmeasured channels are in use will the call be assigned to a measured channels. Once a call has been assigned to a measured channels, however, it will continue to be billed as a measured call even if an unmeasured channels becomes available (i.e. billing status is determined at the start of a call and cannot change during a call).

By combining measured and unmeasured channels one can cost-effectively have most of your traffic handled on unmeasured channels but still have the capacity to handle the occasion spike in traffic without your callers or staff encountering busy signals because no more channels are available.

We also provide (at no extra charge) automatic failover to either voicemail or PSTN call forwarding. (These are intended for occasional failover use only when your service is unavailable. If you require hosted voicemail or virtual extension/call forwarding services, please let us know.)

For information on porting your existing telephone numbers to a VPAS, please see Local Number Portability.

Pricing

The tables below provide an outline of some of the services available and their costs. There are also quantity discounts for five or more telephone numbers and/or channels. Please contact us for a quotation to meet your specific requirements.

Phone numbers (new and ported) are available in 39 of the largest urban centres in Canada. Please see www.netvoice.ca/lnp/ for details.

Note that a single account must have at least one unmeasured channel. We do not offer measured channels by themselves.

NRC

Non-Recurring Charge (i.e. one-time setup fee)

MRC

Monthly Recurring Charge (i.e. montly service fee)

All services subject to netVOICE communications' and Group Telecom standard terms and conditions. Prices above do not include taxes, delivery, equipment, installation, or customisation above and beyond standard service provisioning.